Customer Feedback

Burdick Plumbing & Heating Co., Inc.

Customer Feedback

Here is what our customers are saying...

"Barney,

Just wanted to drop a note of thanks for a job well done and for being such a pleasure to work with. You have been one of the few that have truly been interested in ensuring the customer was pleased. Your attitude and demeanor were a refreshing change of pace!"

Thank you,

Jenette Dobbs

"Dear Mr. Burdick:

Please allow us the opportunity to express our appreciation for a job well done on a major project at the Decatur Plant. ...........We realize you gave the Decatur Plant special treatment by dedicating personnel for the project on short notice due to our need for a condensed schedule. The professionalism exhibited by your people was top notch and we will recommend your company to others, given the opportunity."

Bridgestone/Firestone, Inc.

"Tim,
Thank's again for your superb service!"
Wanda & Earl Bridgewater

Marty went above and beyond to keep me updated on the progress of my service call. Chuck also went above and beyond to find the part we needed and return to our house the same morning to repair the problem very satisfied!

Amy Richards

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"Sirs,

When I needed a sewer line replaced at my house I wanted a union company to do the job because the training and experience of union craftsmen is unequaled in the industry and union contractors are the best, by far. Barney Luckenbill did an excellent job and is an asset to your company. I appreciated his honesty, workmanship and professional manner. Thank you for a job well done."

Sincerely,

Tom Brennan

Decatur, IL

"Dear Jeff,

Just a line to let you know how much we, in Long Creek Township, appreciate the fine job you did on the second phase of our water treatment plant upgrade. It was handled in a very professional manner. It was a pleasure working with you on this project."

Archie McLean

Long Creek Township

"Dear Dirk:

Thank you for your help in completeing the vac-can installation at PPG in Mt. Zion, IL. I would like to take this opportunity to commend the three workers that represented Burdick on the project. Attitude is everything, and Jim Cutler, Mark Greenawalt and Scott Arnold displayed the type of quiet, consistent, professional commitment that is critical to the success of projects. In spite of equipment failure, and several unanticipated piping problems that threatened the timely completion of the work, your people looked for and found solutions and stayed with us until we were able to start the equipment.

Thanks for a JOB WELL DONE!!"

Air Products and Chemicals, Inc.

I just wanted to say thank you so much for your prompt excellent service. Decatur is lucky to have such an awsome company with great employees!

Thanks Again
Gail Fishser

A thank you to Jason for your prompt service. What an excellent plumber!. Couldn't ask for more thorough, knowledgeable and helpful person. Leaves no mess. Gives good advice when asked.

Very satisfied
Marilynn Scherer

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Unless stated, Burdick Plumbing & Heating Co. reserves the right to publish any and all correspondence from customers.

We want to take this time to truly thank all of our wonderful customers. Any comments concerning your experience with Burdick Plumbing & Heating Co., are welcomed and encouraged.

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